Currently, Gainsight CC allows me to see the last activity date, but if I’m looking at a specific time frame that would only show me people who haven’t taken action since then. Is there any way to drill down to see both users who took action in a specific time frame and users that continued to engage in the community past that time frame?
I also see that profiles in the backend have a Last Login field, but there isn’t any filter for logins. Am I missing something or would I be able to find that to create a segment?
The idea would be to grant badges to these groups I’m trying to filter down to.