We want to use the community to do a callout for those interested in joining our advocacy program. Is there any functionality like a form or way to collect interest in that way (in a private way). I don’t want to touch the overall reg form to join the community - this would be something separate from that…
Thank you!
Best answer by Alistair FIeld
Hi @Gaby
As I see it there are two methods:
User profile field
External data collection
Since you have said you do not want to add to the registration page. A user profile field could be added into the profile page. You would then have to prompt members to go in and check the box. The url would be community.xxxxxx.com/settings/profile.
This would allow you to create an internal segment within CC for widget-ization (I may have just made that up😊), email campaigns etc.
Otherwise, ideas that come to mind
link to an external advocacy tool
link to an external form (google forms , microsoft forms etc)
It would be straightforward to create a button in a html widget that links to an exterior solution.
Or even a Topic / Article that explains the program and how to get involved.
We have an external advocacy tool that we link out to from a html widget. Below is the widget we put in the community. A smart thing would be making the widget visible to only a segment of your community using the visibility settings. i.e. recruiting power users for example.
@Gaby I don’t use the backend of Gainsight very often, so I can’t help with your specific question. But...I built an advocacy program from the ground up, and it’s been running (with changes to strategy) for 8+ years. If you ever want to talk advocacy strategy, I’m your gal! Let me know, and we can set up a call.
Side note - as someone who has their nonprofit (Building for Bridget) listed in Benevity, I am interested in what you’re building on a personal level. 😀
@Gaby Question - are you interested in using Gainsight itself to do the data collection? Or are you open to utilizing a form on another tool (e.g. a Google Form), but incorporating that into your community callout?
Since you have said you do not want to add to the registration page. A user profile field could be added into the profile page. You would then have to prompt members to go in and check the box. The url would be community.xxxxxx.com/settings/profile.
This would allow you to create an internal segment within CC for widget-ization (I may have just made that up😊), email campaigns etc.
Otherwise, ideas that come to mind
link to an external advocacy tool
link to an external form (google forms , microsoft forms etc)
It would be straightforward to create a button in a html widget that links to an exterior solution.
Or even a Topic / Article that explains the program and how to get involved.
We have an external advocacy tool that we link out to from a html widget. Below is the widget we put in the community. A smart thing would be making the widget visible to only a segment of your community using the visibility settings. i.e. recruiting power users for example.
If you ever had a profile with us, there's no need to create another one. Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.