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revote
VIP ⭐️⭐️⭐️⭐️⭐️
Sep 12, 2023 3:21 PM UTC
Question

Gainsight Digital Hub and DSA compatibility?

I would like to hear more about DSA (Digital Service  Act, 2022/2065) plans. EU have set new regulations for the companies who have online platforms, beginning of 17.2.2024.

I think inSided have plans to provide full support for the all features?

EDIT: I added link

17 replies

Suvi Lehtovaara
Helper ⭐️⭐️
Apr 16, 2024 12:13 PM UTC

I’m just popping in to say that I fully agree with @revote  on this one - for example a “Report-feature what can be used by the non_members as well” is much needed 😊

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https://yhteiso.elisa.fi/
JeppePeppe
Helper ⭐️⭐️
Apr 18, 2024 6:32 AM UTC

Also, more customisation options for the pop-up that appears when pressing “Report”. We need to have a lot of information there:

What are you missing especially?

@revote sorry, missed your reply. We would need to have as much customisation options as an article it feels like… For example, we would need an unordered list to name the specifics for making a report. We would also need a checkbox that states: “By clicking "Report" I guarantee that the content is reported in the belief that the information and statements in the report are correct and complete”.

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tah-dah
revote
revoteAuthor
VIP ⭐️⭐️⭐️⭐️⭐️
Apr 18, 2024 6:48 AM UTC

@revote sorry, missed your reply. We would need to have as much customisation options as an article it feels like… For example, we would need an unordered list to name the specifics for making a report. We would also need a checkbox that states: “By clicking "Report" I guarantee that the content is reported in the belief that the information and statements in the report are correct and complete”.

Got it, thanks. Yeah, I can agree, we need these as well.

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Stuart
Helper ⭐️⭐️
Apr 18, 2024 7:49 AM UTC

Hey folks, very new to CC here!  We are planning to deploy our community in Q3. Can anyone comment on how the regulations apply where the end (community) user resides in the EU, however the Community instance (and company) are based in the US?

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revote
revoteAuthor
VIP ⭐️⭐️⭐️⭐️⭐️
Oct 30, 2024 1:14 PM UTC

Any news here?

I just wanted to add, that Khoros have builded pretty nice feature to their platform: If post is edited, author gets automatic notification, that the post is edited.

Is this something you are considering as well, do I remember right?

Additionally, with Khoros it is possible to send notification to all members who have replied to topic, that there is post what is edited.

Edit: With Khoros there is also possibility to report the post no matter are you member or not.

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Kenneth R
Expert ⭐️⭐️
Oct 31, 2024 9:07 AM UTC

Hi @revote - I’m checking with the teams on what the latest is.

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Kenneth R
Expert ⭐️⭐️
Nov 6, 2024 9:34 AM UTC

Hi @revote - I talked to our Product team and we are, indeed, conducting further discovery work around product functionality that relates to DSA.  We can’t share specifics right now, but will as soon as we’re able.

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