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Kamakshi V
Kamakshi V
Contributor ⭐️⭐️⭐️
Jan 5, 2026 9:37 AM UTC

Gemini/ChatGPT integration with Community

Hello !!

Happy New Year !!

Has anyone successfully integrated any of the Gen AI tools (Gemini / ChatGPT) with your Communities?

What I want to achieve short term - Auto-summarizing topics

4 replies

juan.delrio
juan.delrio
Helper ⭐️⭐️⭐️
Jan 5, 2026 2:25 PM UTC

It’s funny, as we have this integration in our back end called Recap but we don’t have it as part of a customer facing resource.
 

Not sure if per post is needed, or if for a post with greater than 10 replies.    Or as an on demand request.   I haven’t integrated anything new, I keep waiting on the Communities Team to give us more AI!!  :)

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    JeniA
    JeniA
    Contributor ⭐️⭐️⭐️⭐️
    Jan 5, 2026 4:31 PM UTC

    Following, as I’d love to know what folks are doing. 😀

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    ❤️ Jeni
      atwhite
      atwhite
      Helper ⭐️⭐️⭐️
      Jan 5, 2026 5:26 PM UTC

      We don’t have a full integration, but we do have our Community set up as a data source for Glean. We haven’t started automating yet, but this does help us with summaries and knowledge consolidation. 

      I am also curious to see what others are doing!

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        Kamakshi V
        Kamakshi VAuthor
        Contributor ⭐️⭐️⭐️
        Jan 6, 2026 5:25 AM UTC

        It’s funny, as we have this integration in our back end called Recap but we don’t have it as part of a customer facing resource.
         

        Not sure if per post is needed, or if for a post with greater than 10 replies.    Or as an on demand request.   I haven’t integrated anything new, I keep waiting on the Communities Team to give us more AI!!  :)

        Yes! This is a weekly summary from the Analytics Dashboard. We are looking for something that can summarise an entire topic thread. More AI --- YES !!! :)

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        Cheers
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