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Question

Gemini/ChatGPT integration with Community

  • January 5, 2026
  • 4 replies
  • 61 views

Kamakshi V

Hello !!

Happy New Year !!

Has anyone successfully integrated any of the Gen AI tools (Gemini / ChatGPT) with your Communities?

What I want to achieve short term - Auto-summarizing topics

4 replies

juan.delrio
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  • Helper ⭐️⭐️⭐️
  • January 5, 2026

It’s funny, as we have this integration in our back end called Recap but we don’t have it as part of a customer facing resource.
 

Not sure if per post is needed, or if for a post with greater than 10 replies.    Or as an on demand request.   I haven’t integrated anything new, I keep waiting on the Communities Team to give us more AI!!  :)


JeniA
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  • Contributor ⭐️⭐️⭐️⭐️
  • January 5, 2026

Following, as I’d love to know what folks are doing. 😀


atwhite
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  • Helper ⭐️⭐️
  • January 5, 2026

We don’t have a full integration, but we do have our Community set up as a data source for Glean. We haven’t started automating yet, but this does help us with summaries and knowledge consolidation. 

I am also curious to see what others are doing!


Kamakshi V
  • Author
  • Contributor ⭐️⭐️⭐️
  • January 6, 2026

It’s funny, as we have this integration in our back end called Recap but we don’t have it as part of a customer facing resource.
 

Not sure if per post is needed, or if for a post with greater than 10 replies.    Or as an on demand request.   I haven’t integrated anything new, I keep waiting on the Communities Team to give us more AI!!  :)

Yes! This is a weekly summary from the Analytics Dashboard. We are looking for something that can summarise an entire topic thread. More AI --- YES !!! :)