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Getting Zapier to send right data

  • June 6, 2025
  • 2 replies
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DCampos
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I am struggling a bit with getting Zapier to send over the correct data and I am probably missing something simple.

I am setting up a federated search for our help site with Zapier and when it completes content in the community displays the variable code and I am not sure what to correct.

 

Here is the API call

 

The data In looks correct

But when you go to the community it shows up like…

Any guidance would be appreciated.

Best answer by DannyPancratz

Try using the API Request (Beta) option. I have more success using that one. It’s built by Zapier, not by Gainsight/Insided if I recall correctly. Which might make it work better with using a variable from a previous step. 

It’s been in “Beta” for 2+ years and I have many automations using it, so it’s very reliable. 

2 replies

DannyPancratz
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  • Answer
  • June 9, 2025

Try using the API Request (Beta) option. I have more success using that one. It’s built by Zapier, not by Gainsight/Insided if I recall correctly. Which might make it work better with using a variable from a previous step. 

It’s been in “Beta” for 2+ years and I have many automations using it, so it’s very reliable. 


DCampos
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  • June 9, 2025

That did the trick!  Thank you!