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Groups widget says 'REQUEST SENT' after I'm a member

  • November 4, 2025
  • 2 replies
  • 29 views

svh
  • Helper ⭐️⭐️

Hi! We use the Groups widget on our landing page. I am a member of all our groups, but on some the widget displays “REQUEST SENT” and on others “YOU’RE A MEMBER”. In the groups it says I’m a member on all of them.

I see this for a colleague as well. We both have the rank Community Manager. For my regular user it seems to work - but it’s still a bit confusing. Is this a bug?

Thanks, 

Stine

Best answer by revathimenon

I just checked the experience on our community & it seems to be fine.

This definitely seems like a bug to me ​@svh - would suggest raising it with support.

2 replies

revathimenon
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  • Gainsight Community Manager
  • Answer
  • November 4, 2025

I just checked the experience on our community & it seems to be fine.

This definitely seems like a bug to me ​@svh - would suggest raising it with support.


svh
  • Author
  • Helper ⭐️⭐️
  • November 4, 2025

Thank you ​@revathimenon! I’ll do that :)