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Has anyone else run into this "already picked' issue?

  • March 12, 2024
  • 4 replies
  • 31 views

Has anyone seen this before? 

I’m running into this weird behavior where I’m trying to select an article (March Newsletter) and feature it on the homepage, but I can’t select it because it’s “already picked”.

But when I publish the changes it doesn’t show the article I’m hoping to feature.

 

Troubleshooting I’ve already done:

  • Refreshed the page
  • Logged out and back in
  • Cleared cache and cookies

 

Best answer by emaynez

Update: You can use the “Moderator Featured Topics” as a workaround.

4 replies

juan.delrio
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  • Helper ⭐️⭐️
  • March 12, 2024

Would you happen to have two articles with the same name?  I have run into a few instances where my article drafts have been duplicated recently. Maybe it’s a name conflict?


  • Author
  • Helper ⭐️
  • March 12, 2024

I checked that and that didn’t seem to be the case :/ Thanks though @juan.delrio 


  • Author
  • Helper ⭐️
  • Answer
  • March 12, 2024

Update: You can use the “Moderator Featured Topics” as a workaround.


Kenneth R
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  • Expert ⭐️⭐️
  • March 13, 2024

That’s an interesting one.  Haven’t come across it before and I don’t think it’s something I’d be able to replicate.  If you run into it again I’d probably suggest to create a Support ticket so our engineers can take a look with you.