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G-lief
G-lief
Contributor ⭐️⭐️
July 1, 2024

Has anyone migrated to Gainsight Community product?

Khoros (formerly lithium) was a gold standard.

Recently - I’m struggling with the product and support.

Anyone else care to share their thoughts on a migration from Khoros Communities to Gainsights <community product name> (is it Customer Communities?) in say... the past 6-12-18 months?

 

What was your goal?

What did you like?

What did you miss?

Other thoughts?

    15 replies

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    revote
    revote
    VIP ⭐️⭐️⭐️⭐️⭐️
    August 28, 2024

    😎 

     

     

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    Ditte
    Ditte
    Helper ⭐️⭐️
    August 28, 2024

     

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    Currently rocking the Sonos Communities
    patricia_
    Contributor ⭐️⭐️
    September 13, 2024

    Really valuable thread, and hugely appreciated. What are the notifications folks are chatting about, @Sebastian? Can you point me to a link, or share more details? Thanks!

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    revote
    revote
    VIP ⭐️⭐️⭐️⭐️⭐️
    September 13, 2024

    Really valuable thread, and hugely appreciated. What are the notifications folks are chatting about, @Sebastian? Can you point me to a link, or share more details? Thanks!

    Just look few comments above.

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    patricia_
    Contributor ⭐️⭐️
    September 13, 2024

    yep. wasn’t sure if it was just for “Join request” notifications, or for all notifications in general. Thanks @revote. 

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