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Wilder-Clari
Contributor ⭐️⭐️⭐️⭐️
Jun 14, 2023 4:00 AM UTC
Solved

How can I embed an iframe into a Insided page

How can I embed an iframe into the community page

olimarrio
olimarrioAnswer
Gainsight Employee ⭐️
Jun 15, 2023 12:01 PM UTC

Hi @Wilder-Clari 👋,

Indeed, an iframe cannot be embedded within a page or a post but it can be embedded within a custom HTML widget like @anirbandutta mentioned. This can be selected from the widget menu in Customize mode.

5 replies

anirbandutta
Expert ⭐️
Jun 14, 2023 2:50 PM UTC

As an end user… not sure there is an option, but what is your usecase?

For Videos… the Embed media option right on this editor from the … and there is this whole thread listing media sites that are allowed.

For other usecases iframe rendering have limited success rates and from the admin console you have a couple of choices:

  1. this editor itself gives you an option to switch to Source from the <> to drop your <iframe> in the body
  2. Or also from the html widget you can use on your home page or custom page
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Wilder-Clari
Contributor ⭐️⭐️⭐️⭐️
Jun 14, 2023 3:15 PM UTC

@anirbandutta  Thank you. Looks like there is no option for a post or an article. I have to use a Customized Page. 

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olimarrio
Gainsight Employee ⭐️
olimarrioAnswer
Gainsight Employee ⭐️
Jun 15, 2023 12:01 PM UTC

Hi @Wilder-Clari 👋,

Indeed, an iframe cannot be embedded within a page or a post but it can be embedded within a custom HTML widget like @anirbandutta mentioned. This can be selected from the widget menu in Customize mode.

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Contributor ⭐️⭐️⭐️
Apr 30, 2024 8:34 AM UTC

Hello,

I am wondering why is there a restriction in embedding and iFrame in an article?

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olimarrio
Gainsight Employee ⭐️
Gainsight Employee ⭐️
May 1, 2024 9:09 AM UTC

Hi @KevyM 👋,

It’s a product limitation with the text editor we use, as it strips out a lot of the HTML tags required to embed an iframe. These are the media types that can be embedded within topics (including articles):

 

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