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Contributor ⭐️⭐️⭐️
Jan 28, 2024 12:50 AM UTC
Solved

How do I embed our social media on our community?

Hi I would like to embed our linkedin and twitter on our community profile page?

How can I do this on our community? thanks!

olimarrio
olimarrioAnswer
Gainsight Employee ⭐️
Jan 29, 2024 8:41 AM UTC

Hi @Deja 👋,

We have some communities that use a tool like RSS.app to create an RSS feed and then they embed this feed within an iFrame of a custom HTML widget via Customize mode. Let me know if this makes sense or if you need any help here.

I know communities that use this for their company’s LinkedIn posts. Unfortunately, Twitter have changed their API policies, which means that inserting Twitter feeds has now become unreliable.

3 replies

revathimenon
Gainsight Community Lead
Jan 29, 2024 5:26 AM UTC

Maybe @anirbandutta can help on this?

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olimarrio
Gainsight Employee ⭐️
olimarrioAnswer
Gainsight Employee ⭐️
Jan 29, 2024 8:41 AM UTC

Hi @Deja 👋,

We have some communities that use a tool like RSS.app to create an RSS feed and then they embed this feed within an iFrame of a custom HTML widget via Customize mode. Let me know if this makes sense or if you need any help here.

I know communities that use this for their company’s LinkedIn posts. Unfortunately, Twitter have changed their API policies, which means that inserting Twitter feeds has now become unreliable.

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anirbandutta
Expert ⭐️
Jan 30, 2024 2:17 PM UTC

 

I know communities that use this for their company’s LinkedIn posts. Unfortunately, Twitter have changed their API policies, which means that inserting Twitter feeds has now become unreliable.

Exactly, and we used to have the Twitter (or X feed) but decided to remove it for this reason.

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