How do you count Product update subscribers

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I'm lost on how to calculate the number of subscribers for product updates section (the ones who hit “subscribe” button). It would also be great if I could categorize them based on their user role.

I know it’s possible because I see those numbers in reports created by another community manager, but I really can’t find the way to do it :)

olimarrioAnswer

Gainsight Employee ⭐️

Hey @Elena Turovskaya ?,

There currently isn’t a way to do this out of the box, although it is on our roadmap to add these analytics on a self serve basis. For now, you’ll need to request this data from our support team on a monthly cadence.

There is also this open idea that can be voted on:

olimarrioAnswer

Gainsight Employee ⭐️

Hey @Elena Turovskaya ?,

There currently isn’t a way to do this out of the box, although it is on our roadmap to add these analytics on a self serve basis. For now, you’ll need to request this data from our support team on a monthly cadence.

There is also this open idea that can be voted on:

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E

Elena TurovskayaAuthor

Contributor ⭐️

Voted! I believe analytics is quite valuable

thank you @olimarrio 🙏

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