I'm lost on how to calculate the number of subscribers for product updates section (the ones who hit “subscribe” button). It would also be great if I could categorize them based on their user role.
I know it’s possible because I see those numbers in reports created by another community manager, but I really can’t find the way to do it :)
Hey
There currently isn’t a way to do this out of the box, although it is on our roadmap to add these analytics on a self serve basis. For now, you’ll need to request this data from our support team on a monthly cadence.
There is also this open idea that can be voted on:
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