We are now using the widget, and we like it! We use the curated content to make sure the how-to's, FAQ's and training material are always displayed on the right page. We do this, because the sorting algorithm of the widget gives topics that have been answered priority (which I think is awesome). But because not all topics are about the full context of the page, we want to display some topics we've written first.
Now: we have 101 topics that we've written ourselves, and I want to link those topics to the proper pages. I hoped to be able to tag the topics I've already done, and create a filter of topics I still have to do.
What I would like is that I'm able to create a filter 'moderator tags' 'does not contain' '....'.
Does anyone have a workaround? Note: we cannot use labels, because we use those for other purposes.
For now I'm using the following workaround:
- Remember the newest topic I've added as curated content
- Remember the date of the oldest topic I've added as curated content
I've searched in the community because I thought this would be an issue already, but I couldn't find it.