How to add our Chatbot in the Complete bucket of the Cookie Settings?

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We’ve added our chatbot as a third party script and it’s working. Chatbots collect user data. To stay compliant, we want to allow visitors who are not comfortable with sharing their data the option of not having the chatbot load for them. How do we put our chatbot in the Complete bucket of our Community’s cookie settings?

revathimenonAnswer

Gainsight Community Lead

Hi @sryder

I had a chat with the team internally - the suggestion is to use a custom JavaScript to read what community cookie level has been set and then trigger the chatbot accordingly. Let me know if there’s anything else you would like to know!

Where focus goes, energy flows.

revathimenonAnswer

Gainsight Community Lead

Hi @sryder

I had a chat with the team internally - the suggestion is to use a custom JavaScript to read what community cookie level has been set and then trigger the chatbot accordingly. Let me know if there’s anything else you would like to know!

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Where focus goes, energy flows.

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