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How to hide Idea option with CSS in the Create New Topic workflow

  • May 31, 2023
  • 6 replies
  • 187 views
DannyPancratz
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Currently, permissions for ideation are binary “all or nothing” access to view, create, reply, and vote. (Vote for this idea if you’d like to break these out)


I need to hide Idea as option when creating Topics, as we’ll be changing our idea intake to a form-based intake for standardizing fields. The ideas will still live on our community, the form will create the idea via the API. We just want to standardize the information we receive at the request of our product team. This will allow other community members to still view, reply, and vote for the ideas, in addition to the administration and moderation features we can leverage. 

To do this, I will need to “disable” the Create Idea option by hiding it with CSS. 

 

Best answer by leo-inspired

Hey @DannyPancratz,

Add this to your CSS and it should hide the create idea button:

.qa-radio-button-topic-type-idea {
display:none;
}

You should also be able to create a script with using the inSidedData object where only certain roles can see the button. Not sure if that’s something that would interest you but it should be viable.

Note that if your users know about the ?disableCustomCss or if they have an browser plugin that can hide CSS, they will still be able to create ideas as of course, this is a major workaround 😅

FYI: I am no longer active in this community

    6 replies

    leo-inspired
    Gainsight Employee ⭐️
    • leo-inspired
    • Gainsight Employee ⭐️
    • Answer
    • June 1, 2023

    Hey @DannyPancratz,

    Add this to your CSS and it should hide the create idea button:

    .qa-radio-button-topic-type-idea {
    display:none;
    }

    You should also be able to create a script with using the inSidedData object where only certain roles can see the button. Not sure if that’s something that would interest you but it should be viable.

    Note that if your users know about the ?disableCustomCss or if they have an browser plugin that can hide CSS, they will still be able to create ideas as of course, this is a major workaround 😅

      DannyPancratz
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      • DannyPancratz
      • Author
      • VIP ⭐️⭐️⭐️⭐️⭐️
      • June 1, 2023

      Thanks, @leo-inspired !

      FYI: I am no longer active in this community
        DannyPancratz
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        • DannyPancratz
        • Author
        • VIP ⭐️⭐️⭐️⭐️⭐️
        • July 13, 2023

        Note, if you use this CSS method, there are other considerations: 

         

        FYI: I am no longer active in this community
        K
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        • khumphrey
        • Contributor ⭐️⭐️
        • October 15, 2024

        Sorry to resurrect an old thread but this is something I’m looking into right now. We are soon going to allow partners into our community but have decided we don’t want them to have the permission to create Ideas. Can anyone confirm how to use the inSided data object referenced earlier to hide the “Idea” radio button ONLY for the partner user type?

        Kenneth R
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        • Kenneth R
        • Expert ⭐️⭐️
        • October 16, 2024

        Hey @khumphrey - you can make certain CSS attributes dependent on the role of the community member using the inSided dataobject and some third-party script. We have a number of topics here with examples of how to do that, for example this one:

         

        R
        • RachelHartley
        • Contributor ⭐️
        • July 8, 2026

        Hi! ​@DannyPancratz we are working on a migration over to Gainsight Communities and I am interested in more details on how you adjusted your idea intake into your own form and then via API creating the idea so it still lives in the community. Would you be open to discussing the details?

         

        I am trying to explore various solutions that meet our ideation product owners needs at Siemens, and a customized ideas intake form is something we’ve been brainstorming around. I would also like to know what data is stored in Gainsight from the form, if additional fields were added that are not in the ideation module. Maybe we can take this to messages or I can start a new discussion thread?

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