Currently we can see the number of times a topic has been viewed. Is there a way to see which users viewed a particular topic?
As far I can know - no, there is possibility for that.
Can I ask why you would like to know it?
I am looking for this too, we would use it for targeted engagement and interest in sub topics. I heard this is something we should be able to do when the data update is released.
Thanks
I am not sure but maybe it is possible to use some targeting / personalization tools for that?
Hi,
Short answer is yes, this is possible. I partnered with
Any chance you’ve heard from
You rock, thanks
Hi,
- You could track views by adding that topic to the product map, either via click event or custom event. Then, you would be able to tell which users are triggering that event (based on attributes in the identify call).
- You can take a look at this support article to learn more about Product Mapper.
- This article goes into some detail around bulk exporting custom reports from PX
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