Hi @aisha.barajas - It looks like you might have some Settings > Pre-moderation Rules enabled. We don’t generally recommend enabling moderator approval of all posted content.
Currently the only taxonomy available for Ideas is the Product Areas - but the good news is that you can have more than one level. So I’d recommend to consider having a top-level for the main products, and then in the level below that the features / areas. You can see this approach in action in our community here.
Hi @Kenneth R - It seems we did have pre-moderaion rules enabled. We were testing the AI Moderation Beta in Sandbox and were told to turn those settings on. If we choose to implement AI Moderation, is there a way to avoid needing to approve ideas that customers post since those settings must be turned on for the AI to work?
Hi @aisha.barajas Ah yes, understood. The AI Moderation Beta did require pre-moderation to be enabled at one point, but that is thankfully no longer a requirement. You can now keep this setting disabled (even with AI Moderation on).