If a user is deleted, deactivated, or removed from Admin team, are API keys deactivated?

Hey @DannyPancratz - I’m also nearly 100% sure that API keys aren’t linked to the user that created them, but I’m double / triple-checking for you just in case.  :)

Is there any recommendation from Gainsight how to manage these considering we only are allowed one key at a time, and users change like all the time?

​@benwanless you should be able to have multiple API keys set up. 

Thank you for your response, I was referencing the REST API Key:

Limitations:

Only one Access key can be created per organization.

Here is a link to the Gainsight Support Documentation: https://support.gainsight.com/gainsight_nxt/Connectors/API_Integrations/Generate_REST_API_Key

Unless there is a workaround or another way to generate additional API keys, I would love to know!

​@benwanless ahhhhh. I think that’s a big difference in the CS product versus CC which this question was asking about. 

In CC you can create multiple keys for specific purposes. And I was wondering if I removed the admin that created it if they were deleted/deactivated (they’re not). 

​@revathimenon flagging ben’s question as one that might be good to break out into a new thread and/or needs Gainsight to repsond

Is there any recommendation from Gainsight how to manage these considering we only are allowed one key at a time, and users change like all the time?

Ha!

I didn’t realize that this was a “Customer Communities” question. I honestly search for threads via google and don’t check the URL. Sorry for the misunderstanding, which was completely on my part.

But on a side note, I’m totally jealous that the Communities product has this while CS does not.