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Contributor ⭐️⭐️⭐️
November 12, 2025
Solved

In post inline code vs pop-up

  • November 12, 2025
  • 3 replies
  • 83 views

Hi team,

An end-user in our community recently mentioned a new pop-up appearing when editing in-post code. Previously, this could be edited directly inline (similar to Slack). Screenshot included below of the pop-up.

Can you confirm if this is a new Gainsight feature or update, and whether there’s an option to revert to inline editing? Our community members have shared that they prefer the inline experience over the pop-up.

Thanks so much in advance. 

 

    Best answer by revathimenon

    Hey ​@Jen Hanley 

    @jvdc is right - it’s the intended functionality since quite some time.

    3 replies

    jvdc
    Expert ⭐️
    November 12, 2025

    We have been using Gainsight CC since this Summer and we've always experienced the pop-up…

    Contributor ⭐️⭐️⭐️
    November 12, 2025

    Interesting! So it’s not new, just new in our community I suppose? It happened to change over the same day we did a rebrand.

    revathimenon
    Gainsight Community Manager
    November 14, 2025

    Hey ​@Jen Hanley 

    @jvdc is right - it’s the intended functionality since quite some time.

    Where focus goes, energy flows.