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Alison Cheney
Contributor ⭐️⭐️
Oct 20, 2026 10:44 PM UTC
Question

Interactive Pathing & Quiz Tools for a Power User Community Landing Page?

Hi Gainsight Community! 

We're currently revamping our Community landing page built specifically for our power users: the advocates and champions of our product. We want to move from a static overview to a more interactive, personalized experience for them.

One idea we're exploring is a short, interactive pathing experience. Visitors would choose their role or interests and be guided to the content, resources, and peers most relevant to them.

Questions for the community and Gainsight team:

  1. Native features: Does Gainsight offer any native tools, widgets, or recommended design patterns for interactive quizzes, guided pathing, or role-based content on a landing page?
  2. Third-party tools: Which third-party quiz or interactive tools/integrations (or iframe/embed options) have worked well with Gainsight Community pages?
  3. External data: What are the best practices for connecting external data sources (like spreadsheets or APIs) to keep page content up to date?

If you've built something similar for advocates, champions, or other power-user audiences, I'd love to hear how you approached it, including what to try or avoid.

Thanks in advance!

    6 replies

    Ambar D
    Contributor ⭐️⭐️⭐️
    Oct 21, 2026 3:41 PM UTC

    Following this thread! Very interested in learning more here too!

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      Linsey M
      Linsey M
      Helper ⭐️
      Oct 22, 2026 8:40 AM UTC

      Hi ​@Alison Cheney 
      Great idea! I’ve looked into this with my team, hope these answers help you: 

      1. No default widgets are available ‘Out of the box’, there is a way to hide/show widgets according to the roles. For an interactive user journey it requires a custom widget to be build against the platform or you can also use the HTML widget to embed the code.
      2. Since the HTML widget supports javascripts you can use that to link external polls from any platform that support Iframe embedding.
      3. For data, you can utilize the developer studio option to build the custom widget that connects the data from external sources via GitHub
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      Alison CheneyAuthor
      Contributor ⭐️⭐️
      Oct 23, 2026 8:22 PM UTC

      Hi ​@Linsey M,

      Thank you so much for your reply! It’s super helpful for our teams!

      I just had a few quick follow-up questions, if you don't mind:

      • Which iframe-friendly quiz or poll tools have worked well for you in the HTML widget (Typeform, Tally, etc.)? Did you run into any blocked scripts or embeds?
      • For the role-based show/hide, can you target by group or badge/rank, or just role?
      • How much dev effort did your first custom widget through Developer Studio take?

      No pressure at all if you don't have all the answers. Thanks again!

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        Linsey M
        Linsey M
        Helper ⭐️
        Oct 29, 2026 8:38 AM UTC

        Hi ​@Alison Cheney 

        No worries! To reply to your follow-up questions:

        Just let me know if you have any further questions!

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        Alison CheneyAuthor
        Contributor ⭐️⭐️
        Oct 27, 2026 5:37 PM UTC

        Hi Gainsight Community,

        I’m also curious what your thoughts are from your team. thanks!

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        ToddN
        ToddN
        Contributor ⭐️
        Oct 29, 2026 1:08 PM UTC

        Hi ​@Alison Cheney, adding to ​@Linsey M’s answers.

        If you want more than a single quiz, such as a checklist or guided paths based on role or interest, digital adoption platforms (DAPs) are worth a look.

        These tools overlay tours, checklists, and surveys on a web page through a JavaScript snippet. In the demos I’ve seen, they all offer multi-path tours, and survey answers can route someone to different content, so a quiz and a pathing experience can work together. The HTML widget accepts JavaScript, but I haven’t tested a DAP on Gainsight CC myself, so please ask the Gainsight team to confirm what the platform allows.

        Disclosure: I have a referral partner relationship with Whatfix. I’ve evaluated Whatfix, Userflow, Userpilot, Chameleon, and Appcues in demo environments, along with many others in the category, so I’d encourage you to explore several rather than start with one. Current entry-level list prices run from about $240/month for Userflow (3,000 monthly active users) and $299/month for Userpilot, up to quote-only pricing from Whatfix, which is built for much larger deployments. Properly planned and used, these tools can create powerful user experiences.

        Any of these is an investment on top of what you already pay Gainsight, and they reward planning and ongoing care. I’ve seen a client I work with conclude the cost wasn’t justified because they lacked the capacity to get value from the tool at the time. Also, with AI-assisted coding, a custom widget or app might be more fitting for your needs. But I’d only pursue that with your IT department’s blessing, oversight, and testing.

        Todd

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        Todd Nilson, Community Strategist (Gainsight Partner)
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