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jvdc
jvdc
Expert ⭐️
Mar 3, 2026 6:36 PM UTC
Solved

InternalServerError with API requests for Federated Search

Hey since the past 2 weeks we have experienced issues with our API calls for federated search... we have had errors such as "InternalServerError".

Is anyone else facing these issues?

I am able to index the search manually using postman for one item, but once I am sending batches of 50 items it returns the error.

jvdc
jvdcAnswer
Expert ⭐️
Mar 6, 2026 5:50 PM UTC

Hi ​@Larry , thanks for checking, I had a ticket ongoing about this, and there was indeed some API issues, but which is resolved now!

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3 replies

Larry
Larry
Helper ⭐️⭐️
Mar 6, 2026 5:46 PM UTC

Hi ​@jvdc!

I searched Jira to see if we had any existing bugs for this and am not seeing it. Batches of 50 items to POST /external-content/index should be allowed, I know the docs say the max is 1000 per batch.

I suggest putting in a support ticket with the details so they can look into it and I’ll give the team a heads up you are experiencing this issue.

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Larry Imgrund || Senior Product Manager & Community Nerd
jvdc
jvdcAuthorAnswer
Expert ⭐️
Mar 6, 2026 5:50 PM UTC

Hi ​@Larry , thanks for checking, I had a ticket ongoing about this, and there was indeed some API issues, but which is resolved now!

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    Larry
    Larry
    Helper ⭐️⭐️
    Mar 6, 2026 6:19 PM UTC

    Perfect, the team just told me that these should be resolved so great to hear!!

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    Larry Imgrund || Senior Product Manager & Community Nerd
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