Are groups soley question/conversation. I just had a group ask for ideation, but don’t see a way to add it. Is ideation not available to groups?
If not, will it be made available at a future release?
Are groups soley question/conversation. I just had a group ask for ideation, but don’t see a way to add it. Is ideation not available to groups?
If not, will it be made available at a future release?
Hi,
yes indeed, currently groups are limited to Q&A, discussions and articles. I can see why it would be nice to allow ideas in groups as well, so thanks a lot for sharing this feedback with us!
Unfortunately, I expect this cannot be improved very easily due to the technical infrastructure. The ideation content usually sits in a dedicated ideation category, mainly as the UX and features are different here. E.g. you can filter on idea status, vote / see votes in the overview, etc. So it would need some bigger changes across some core features of the platform to make this possible.
Copying in
Thanks for looping me in Julian. Do you have any specific use cases for using ideation groups over a (hidden) category
Totally get it. I guarantee if you had asked me about this in discovery I would have said we didn’t need ideas for groups. But of course I launched a group (for a product we acquired, meaning the rest of the community content isn’t applicable to them, so a group made more sense than a category) and they asked if we could do ideation.
I could create a category for ideation, if they definitely want it, but then that content won’t appear within the group - where all their other content is. Not a huge deal; just not ideal.
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.