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Question

Is poll feature not working for anyone else?

  • August 26, 2025
  • 3 replies
  • 14 views

baraica
  • Contributor ⭐️⭐️⭐️

I’m trying add a poll to my article today and it doesn’t populate. Is this happening to anyone else too?

3 replies

revathimenon
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  • Gainsight Community Manager
  • August 28, 2025

Hey ​@baraica 

I just tested it on our community and you are right, it doesn’t populate in article or a conversation.

I’ve raised this with our support team internally as well - please do raise it to support from your end.

I’ll also loop back here once I hear from the team on the fix.


Kenneth R
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  • Expert ⭐️⭐️
  • August 28, 2025

Hi ​@baraica - When you add a poll to a topic within control, it displays at the bottom of the page below the main content field, which might not be what you expect.  Could you try again and check this, just in case it’s this that is happening?  


revathimenon
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  • Gainsight Community Manager
  • August 28, 2025

+1 to Kenneth - Came here to correct myself and say that I missed seeing that from my end too and I thought it wasn’t working. 

What Kenneth mentioned above should work.