We would like to be able to manually determine the sequence that articles appear in their categories. I don’t see any way to do it, and the default appears to be random; it’s not based on created date or last edited date.
Has anyone been able to create their own sequence?
Knowledge Base or Community categories?
KB has the ability to drag and drop the order when you’re in the back end control.
I haven’t used it in a few years, but I believe the default was to put new articles at the bottom of the category it was created under.
Thank you
https://{your domain}.insided.com/article/overview
under the Content module
where you edit the order is under the platform module
Platform > Knowledge Base > {select the category} > Order Topics
The url is something like https://{your domain}.insided.com/platform/knowledge-base/edit?id={categoryId}&categorySectionType=category
That changes the order on the Front End, which is what I assuem you're asking about.
The Articles view can be sorted by Publish Date or Last Edited columns or filtered by category. It can’t have the order changed to reflect the front end order you set with the drag and drop.
Aha! Thank you,
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