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Casstastr0phee
Casstastr0phee
Contributor ⭐️⭐️⭐️⭐️⭐️
October 19, 2020
Solved

Is there a way to change your Username in InSided?

  • October 19, 2020
  • 2 replies
  • 350 views

We are soft launching our community right now and one of our new community members asked this question: 

“Is there a way to change my username? I accidentally made my username the name of my business, instead of my own name, and I’d like to change that before I start engaging.”

What’s the best way to go about this update? I tried looking through how-to articles, but I couldn’t find an answer. Thanks! 
-Cass. 

    Best answer by tom.shaddock

    Hi @Casstastr0phee nice to meet you! So this can be done if you go to the user profile in the control back end environment where it can just be edited, however it cannot be edited by the user themselves - just remember you will need administrator permissions to do this though. Hope this helps! :slight_smile:

    2 replies

    tom.shaddock
    tom.shaddockAnswer
    Gainsight Employee ⭐️⭐️
    October 20, 2020

    Hi @Casstastr0phee nice to meet you! So this can be done if you go to the user profile in the control back end environment where it can just be edited, however it cannot be edited by the user themselves - just remember you will need administrator permissions to do this though. Hope this helps! :slight_smile:

      Julian
      Julian
      Gainsight Employee ⭐️⭐️⭐️
      October 20, 2020

      I also would recommend you to vote on this idea:

       

      I follow my nose, it always knows
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