Skip to main content
Solved

Is there an API for attachments and images

  • December 31, 2025
  • 2 replies
  • 26 views

AndrewK

Hello!

 

I’m new to Gainsight CC. I took a look at the API documentation but could not find what I needed. I’m looking for a way to delete attachments and images from conversations with the API. Is there any way to accomplish this?

 

Thanks (I added an unrelated attachment to this post just to try it out.)

Best answer by revathimenon

Hi ​@AndrewK 

I just checked internally and unfortunately, there is no way to add, remove or change attachments via API.

For embedded images - you can remove them by submitting a new version of the topic via API without the images in order to over ride the old one.

 

2 replies

revathimenon
Forum|alt.badge.img+8
  • Gainsight Community Manager
  • Answer
  • January 4, 2026

Hi ​@AndrewK 

I just checked internally and unfortunately, there is no way to add, remove or change attachments via API.

For embedded images - you can remove them by submitting a new version of the topic via API without the images in order to over ride the old one.

 


AndrewK
  • Author
  • Contributor ⭐️
  • January 5, 2026

Thanks for checking.