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AndrewK
Helper ⭐️⭐️
Dec 31, 2025 9:01 PM UTC
Solved

Is there an API for attachments and images

Hello!

 

I’m new to Gainsight CC. I took a look at the API documentation but could not find what I needed. I’m looking for a way to delete attachments and images from conversations with the API. Is there any way to accomplish this?

 

Thanks (I added an unrelated attachment to this post just to try it out.)

revathimenon
Gainsight Community Lead
Jan 4, 2026 5:21 AM UTC

Hi ​@AndrewK 

I just checked internally and unfortunately, there is no way to add, remove or change attachments via API.

For embedded images - you can remove them by submitting a new version of the topic via API without the images in order to over ride the old one.

 

Where focus goes, energy flows.

2 replies

revathimenon
Gainsight Community Lead
Jan 4, 2026 5:21 AM UTC

Hi ​@AndrewK 

I just checked internally and unfortunately, there is no way to add, remove or change attachments via API.

For embedded images - you can remove them by submitting a new version of the topic via API without the images in order to over ride the old one.

 

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Where focus goes, energy flows.
AndrewK
AndrewKAuthor
Helper ⭐️⭐️
Jan 5, 2026 12:13 PM UTC

Thanks for checking.

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Andrew