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JohnK.
JohnK.
Contributor ⭐️⭐️
September 1, 2026

Looking for recommendations on building relationships with Champions during Early Access

  • September 1, 2026
  • 4 replies
  • 126 views

Good morning!

Our Community is in its Early Access stage, with full deployment slated for beginning of October. It was originally set for September, but pushed for a variety of reasons.

We already invited about 20 strong customers to be Champions. Champions have their own private group, and are helping us seed content before we open the doors wide open. Our company is also producing content on a weekly basis (1 article) and engaging with posts after other Champions have chimed in first with our own recommendations. I’ve already had Champions share what types of content they’d like to see more of, had them intro themselves to each other, and next want to get them to share their areas of expertise.

However, since we now have a few more weeks before our full Community launch, I want to make sure we don’t lose any Champions who get bored.

What recommendations do you have to keep them interested during this phase? 

    4 replies

    Chris Hackett
    Chris Hackett
    Helper ⭐️⭐️⭐️
    September 1, 2026

    Hey ​@JohnK. - You don’t mention how these Champions will be chosen going forward or how long those chosen remain Champions. I mention this because ours are chosen yearly based on their contributions to Acumatica for that year. This gives them incentive to remain active if they wish to be chosen as a Champion (MVP in our case) for the coming year. Below are a couple links to our program that you are welcome to check out. Some additional community activities our MVPs can do are presenting at webinars, user groups, conferences, customer references, developer advisory activities with product teams, etc. Please feel free to reach out if you would like further information. Cheers!

    Acumatica MVP Program: https://www.acumatica.com/acumatica-mvp-program/

    Meet our 2026 Acumatica MVPs: https://community.acumatica.com/acumatica-news-updates-2/meet-our-2026-acumatica-mvps-34612?tid=34612&fid=2

     

     

    Chris
      JohnK.
      JohnK.Author
      Contributor ⭐️⭐️
      September 2, 2026

      Hey ​@Chris Hackett this is great stuff, thank you! Will check it out today and let you know if I have any questions!

        JohnK.
        JohnK.Author
        Contributor ⭐️⭐️
        September 17, 2026

        Hey ​@Chris Hackett, thank you again for this info! Coming back as I did have a followup question.
        Did you have MVP’s selected before launch, and if so, what did you ask of them to contribute on the kickoff day (trying to see if I can gamify their help on that day)?

        Chris Hackett
        Chris Hackett
        Helper ⭐️⭐️⭐️
        September 18, 2026

        Good question! While I was not at the company when the program started, my understanding is they had a set of criteria to choose the first set of MVPs. There wasn’t anything they had to do on launch day itself. One thing I need to call out here is that our MVPs are chosen from across the ecosystem not just community. That means they come in from community, customer reference, developer relations and Acumatica employee nominations. After the initial launch MVPs needed to meet the criteria each year to keep their MVP status. The community is where we bring them all in and give them MVP badges by year so they can collect them and show off. 

        Chris
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