When creating event listings in Gainsight CC, end time is currently a required field. For many use cases this works fine, but it creates friction for in-person, multi-day events like conferences, summits, happy hours, etc. where a specific end time isn't always known or relevant.
The ask: make end time an optional field on events, similar to how some calendar tools allow you to create all-day or open-ended entries.
Why this matters:
- Multi-day conferences often don't have a set end time per day, or the event itself spans several days without a meaningful "end" to log
- Forcing an end time leads to workarounds like entering a placeholder time (e.g., 11:59 PM), which is confusing for users
The ideal behavior would be: if no end time is entered, the event simply displays with a start date/time only.