This is a stretch but is anyone measuring sentiment in their community? If you are, how are you doing it?
We have a team of social listeners who copy and paste every post we get from community into Salesforce and mark it as positive, neutral and negative. It’s a lot of work and we’re looking to automate here and there. Any insight would be very helpful!
+8Following!
+1
Hi
+2This is awesome! Which API tool are you using?
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