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revote
VIP ⭐️⭐️⭐️⭐️⭐️
Nov 7, 2024 9:32 AM UTC
Question

Phrase Forum metatags vs. Branding / SEO & Social?

I founded this by accident and I started to wonder, what is diffence between these two settings:

Control → Phrases → Module: Forum metatags

vs.

Admin panel → Theme → Branding → SEO & SOCIAL: Title

 

 

At first glance both looks same, but if so why there are two different places to define metatags?

    26 replies

    Suvi Lehtovaara
    Helper ⭐️⭐️
    Nov 7, 2024 12:53 PM UTC

    This is a good question @revote !

    For our community, we have the meta description in place in the phrases tool but not in the SEO&SOCIAL. 

    However the descriptions are in place both on Google and social media. 🤔

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    https://yhteiso.elisa.fi/
    revote
    revoteAuthor
    VIP ⭐️⭐️⭐️⭐️⭐️
    Nov 7, 2024 1:07 PM UTC

    We have both meta descriptions, but with (totally) different texts 😀

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    Suvi Lehtovaara
    Helper ⭐️⭐️
    Nov 7, 2024 1:16 PM UTC

    Which one is showing (and where)? 😜

    Translate
    https://yhteiso.elisa.fi/
    revote
    revoteAuthor
    VIP ⭐️⭐️⭐️⭐️⭐️
    Nov 7, 2024 1:35 PM UTC

    Which one is showing (and where)? 😜

    Actually, there are 3 different metatags in the Phrases:

    I tested and they are displayed like this:

    Google

    Top row: Key: community name AND Key: Ask your question

    Second row: Text from Branding → SEO & SOCIAL

    This second row text is same than our Key: On the {forum} you can ask for help or participate in discussions.

     

    Social media

    Key: community.name

     

    Hmm.

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    Suvi Lehtovaara
    Helper ⭐️⭐️
    Nov 8, 2024 7:32 AM UTC

    Well this is odd, I googled your community and for me the meta description is entirely missing and it comes from one of the topics.

    I found another topic about this but it seems to come to another conclusion 🤔

     

    Translate
    https://yhteiso.elisa.fi/
    revote
    revoteAuthor
    VIP ⭐️⭐️⭐️⭐️⭐️
    Nov 8, 2024 7:54 AM UTC

    Well this is odd, I googled your community and for me the meta description is entirely missing and it comes from one of the topics.

    Yeah, true. Meta description can´t be found from the first view, when viewing the search results. It can be found from the link “More results from...”.

    I Googled your community and it seems that you have same behaviour.

     

    I found another topic about this but it seems to come to another conclusion 🤔

     

    Thanks, that was good link.

    Yeah, compared with this:

     

    Our 1 & 2 are the other way around. Your community is just like above. Hmm. Weird.

    Edit: I create a ticket and ask why meta description isnt visible in the first view, and why our 1 & 2 are other way around.

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    revote
    revoteAuthor
    VIP ⭐️⭐️⭐️⭐️⭐️
    Nov 8, 2024 8:10 AM UTC

    I tested more, I searched Gainsight community. Their meta description can be seen in the first view and they have 1 & 2 just like we have.

     

     

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    revote
    revoteAuthor
    VIP ⭐️⭐️⭐️⭐️⭐️
    Nov 14, 2024 5:02 PM UTC

    This is weird, we haven't changed anything and now our community’s meta description is as it should - it can be seen from the first view.

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    Suvi Lehtovaara
    Helper ⭐️⭐️
    Nov 15, 2024 12:30 PM UTC

    This is weird, we haven't changed anything and now our community’s meta description is as it should - it can be seen from the first view.

    Well this is odd, again. 

    I googled your community and for me the meta description is again entirely missing and it comes from one of the topics 🤔

    Translate
    https://yhteiso.elisa.fi/
    revote
    revoteAuthor
    VIP ⭐️⭐️⭐️⭐️⭐️
    Nov 15, 2024 8:09 PM UTC

    Well this is odd, again. 

    I googled your community and for me the meta description is again entirely missing and it comes from one of the topics 🤔

    I tested with desktop and it was ok.

    After your comment I tested with my mobile and I can see same than you - MD is missing.

    As said, I asked this missing MD and the order of the phrases from Support. They forwarded my case to the engineers and I felt their response that I should not ask this kind of questions. And that they dont know why this have happened, maybe there is delay or something.

    Because MD was displayed ok, when I tested again, ticket is now closed.

    This is all I know at the moment.

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