Hi there! I noticed today that there was a sudden spike in users in our customer community who were displaying their full email as their username. This was alarming because I’ve rarely seen this.
All of these users had created their profile on or after August 6th. Is anyone else noticing this? Is this a possible bug?
We consider our customers’ full emails as sensitive information that we don’t want displayed publicly. Thanks in advance for any help!
+9I’m not seeing this on my community.
You should create a support ticket if you haven’t already (ccsupport@gainsight.com or https://gainsight.zendesk.com/)
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
