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Private Messaging and User Settings - Can Admins still message users with the setting off?

  • January 2, 2025
  • 1 reply
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DannyPancratz
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If a user has the setting to only receive messages from the people they follow…

… can they still get messages from Admins? or do these settings also apply to Admins? 

Best answer by Kenneth R

Hey ​@DannyPancratz - even with this setting enabled, moderators and admins can still send a private message to the member.

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Kenneth R
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  • Gainsight Community Manager
  • 432 replies
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  • January 6, 2025

Hey ​@DannyPancratz - even with this setting enabled, moderators and admins can still send a private message to the member.


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