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tom.shaddock
Gainsight Employee ⭐️⭐️
December 21, 2022

Reduced support over the holiday period

  • December 21, 2022
  • 3 replies
  • 136 views

Season’s greetings everyone! :christmas_tree::snowman2::snowflake: ,

 

We hope everyone is having an enjoyable festive period, just to let you know that we will be operating as normal between 26th December - 31st December although with a slightly reduced head count which could cause a slight delay in support responses.

 

You can still submit tickets to support@insided.com and we will endeavour to answer these as quickly as possible. We will of course continue to monitor the support desk for any urgent issues 24/7.

 

As always, please continue to submit your questions, ideas and conversations to inSpired.

 

We hope everyone has an amazing holiday period and thanks to everyone for an amazing year, to all our amazing community members for making inSpired the community it is today!

 

 

    3 replies

    dandre
    Contributor ⭐️⭐️⭐️⭐️⭐️
    December 29, 2022

    Performance is woeful at the moment. Getting several 502 errors. Hoping this gets identified and corrected soon.

     

    When things get tough, we ask, what is best for the customer?
    revote
    VIP ⭐️⭐️⭐️⭐️⭐️
    December 29, 2022

     

    Performance is woeful at the moment. Getting several 502 errors. Hoping this gets identified and corrected soon.

     

    I looked few inSided communities and they had same issue so it was general issue. Fortunately works again.

    dandre
    Contributor ⭐️⭐️⭐️⭐️⭐️
    December 29, 2022

     

    Performance is woeful at the moment. Getting several 502 errors. Hoping this gets identified and corrected soon.

     

    I looked few inSided communities and they had same issue so it was general issue. Fortunately works again.

    Yup. Looks good now.

    When things get tough, we ask, what is best for the customer?