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bdavis
bdavis
Contributor ⭐️
August 10, 2021
Solved

Removing Admin User: what happens to their articles?

  • August 10, 2021
  • 3 replies
  • 291 views

I need to remove a former Admin as a user from our team, but before I do that, could you explain to me what happens to the content etc that she has posted in our Community? Will her posts/replies still be visible for our members to reference?

    Best answer by Jeanie Lee
    '
    Hi @bdavis!
     
    If the admin user is demoted to "registered user", then they will not be part of the team anymore, but the user''s content will still be displayed under their username. Similarly, if the user is banned.

    If that account is removed completely (erased), then all the content posted by that user will be displayed as “published by Anonymous.”
     
    I recommend demoting admin user accounts to "Registered user" and having the old team member  change her work email to a personal email on the account, if she still wants to be a member of the community. The company can even change her custom title to “Former employee.” For example, inSided uses, “Former inSider” 
     
    There is an active community idea to allow Admins to change the author of a post below. If you think this feature would be helpful, please vote! This way, The old employee’s articles can be changed to a current employee. 
     

     

     
    I hope this helps! If so, feel free to mark it as “best answer” 
    '

    3 replies

    Jeanie Lee
    Jeanie LeeAnswer
    Helper ⭐️⭐️⭐️
    August 10, 2021
    '
    Hi @bdavis!
     
    If the admin user is demoted to "registered user", then they will not be part of the team anymore, but the user''s content will still be displayed under their username. Similarly, if the user is banned.

    If that account is removed completely (erased), then all the content posted by that user will be displayed as “published by Anonymous.”
     
    I recommend demoting admin user accounts to "Registered user" and having the old team member  change her work email to a personal email on the account, if she still wants to be a member of the community. The company can even change her custom title to “Former employee.” For example, inSided uses, “Former inSider” 
     
    There is an active community idea to allow Admins to change the author of a post below. If you think this feature would be helpful, please vote! This way, The old employee’s articles can be changed to a current employee. 
     

     

     
    I hope this helps! If so, feel free to mark it as “best answer” 
    '
      Kgastaldo
      Kgastaldo
      Helper ⭐️⭐️⭐️
      March 10, 2022

      We handle this by creating a custom role of “former employee” and adding it to the gamification, so that it’s displayed by their name. 

        jnakano
        jnakano
        Helper ⭐️
        January 17, 2024

        Wanted to add to this thread that it is now possible to bulk edit Author of Articles and Product Updates (see guide below)! I would recommend following the guide below to filter through all articles/product updates created by the former employee, change author to current admin, and then make any changes to user account from former admin/employee. 

         

         

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