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Smart Assistant links not working.

  • October 17, 2024
  • 6 replies
  • 56 views

Loving the new Gen AI Smart Assistant. Have noticed one thing:

When searching ‘Transaction Number’ (but I assume any search) - it links out, but only shows:

https://example.com/community-article

Thought I’d flag so it can be fixed.

6 replies

security_lion
  • Helper ⭐️⭐️
  • 134 replies
  • October 17, 2024

Which component in the Control panel do you find the Smart Assistant in? 😮


revathimenon
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  • Gainsight Community Manager
  • 565 replies
  • October 21, 2024

Hey @Matthew Thompson 

Thanks for sharing - let me share this back internally for the team to take a look at it.


  • Author
  • Contributor ⭐️⭐️
  • 7 replies
  • October 21, 2024

Dheepak G
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  • 31 replies
  • October 22, 2024

Hi @Matthew Thompson Thanks for bringing this up. we will check this from our end and revert back.


  • Author
  • Contributor ⭐️⭐️
  • 7 replies
  • October 22, 2024

Thanks @Dheepak G.


  • Author
  • Contributor ⭐️⭐️
  • 7 replies
  • November 8, 2024

@revathimenon @Dheepak G -

What’s the latest on this? Doesn’t look to be fixed just yet. Thanks.


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