Skip to main content
A
acq
Contributor ⭐️⭐️
May 12, 2026

Suggestions for automating moderation

  • May 12, 2026
  • 1 reply
  • 56 views

Hello!

I'm looking to build a workflow that automatically flags and routes specific types of posts/comments directly to me for action. Examples of what I'd want to catch include:

 

- Broken link reports
- Negative feedback about our product
- Questions about event recording availability
- Product suggestions or feature requests, etc...

 

Is there a way to set this up using native Gainsight tools or AI capabilities without relying on Zapier since I don’t believe I have that integration available? Alternatives?

 

Any guidance or examples would be greatly appreciated!

    1 reply

    revathimenon
    revathimenon
    Gainsight Community Manager
    May 13, 2026

    +1 to this.

    I’m relying on Workato at the moment to do a few of these. Would love to know what others are doing with any AI capabilities here!

     

    Where focus goes, energy flows.
      Terms & ConditionsAccessibility statement