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mbuuck1
Helper ⭐️⭐️⭐️
June 4, 2025
Solved

Supported HTML in community text editor

  • June 4, 2025
  • 1 reply
  • 72 views

Hi Gainsight Community! Looking for guidance on using HTML in the code editor for community posts. I’m experimenting with what is possible and have run into a what seems like a few limitations - is there documentation on what is actually supported here?

 

Best answer by Kenneth R

Hi ​@mbuuck1 - the HTML that you can add within a community topic or post is indeed quite limited, primarily for security reasons.  Any kind of advanced scripting will be stripped out when saving.  The editor is available, for example, to help with debugging the kind of small formatting issues that are common with HTML (especially when content has been pasted from another application).  And it can be really handy to add a DIV if you want to apply some specific formatting via CSS.  

1 reply

Kenneth R
Kenneth RAnswer
Expert ⭐️⭐️
June 11, 2025

Hi ​@mbuuck1 - the HTML that you can add within a community topic or post is indeed quite limited, primarily for security reasons.  Any kind of advanced scripting will be stripped out when saving.  The editor is available, for example, to help with debugging the kind of small formatting issues that are common with HTML (especially when content has been pasted from another application).  And it can be really handy to add a DIV if you want to apply some specific formatting via CSS.  

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