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Contributor ⭐️⭐️⭐️
Jul 8, 2025 2:03 PM UTC
Solved

Switching between custom views is slow to load

Hi there! I’m hoping to gauge whether this is the expected experience in Gainsight.

Switching between custom views takes several seconds to load instead of switching into the view automatically and quickly after clicking on the view. I’ve attached a GIF below demonstrating the response time in switching between two views. I have noticed the more you switch between multiple views several times over, the load times tend to get slower.

Is this expected? Thank you in advance!

 

Kenneth R
Kenneth RAnswer
Expert ⭐️⭐️
Jul 14, 2025 12:56 PM UTC

Hi ​@Ambar D - It does take a second or two to load certain views.  

3 replies

jvdc
Expert ⭐️
Jul 8, 2025 2:06 PM UTC

Yeah for me, any kind of navigation on the admin side takes also a bit of time… 

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Kenneth R
Kenneth RAnswer
Expert ⭐️⭐️
Jul 14, 2025 12:56 PM UTC

Hi ​@Ambar D - It does take a second or two to load certain views.  

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Ambar DAuthor
Contributor ⭐️⭐️⭐️
Jul 17, 2025 4:00 PM UTC

Thank you ​@jvdc for sharing your experience with this, and thank you ​@Kenneth R for confirming! 

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