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Question

Syncing Zoom events to Gainsight calendar

  • June 25, 2026
  • 2 replies
  • 11 views

  • Contributor ⭐️⭐️⭐️

Hello,

Has anyone had success syncing Zoom events to their Gainsight calendar? I have it all working fine, but Zoom isn’t sending over any description. I’m curious what endpoints you’re using to see if I’m on the wrong track.

2 replies

samanthahamlet
Gainsight Employee ⭐️
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  • Gainsight Community Manager
  • June 26, 2026

Hey ​@SimonH 👋

Just checking - what do you mean by Gainsight calendar? Do you mean the CC Events page, or something else? 


  • Author
  • Contributor ⭐️⭐️⭐️
  • June 26, 2026

Hi ​@samanthahamlet 👋

Exactly! I’m grabbing events from Zoom and adding them as events in CC. The registration button in CC just points to the Zoom reg form, to keep things simple.

Title, event time, registration link are all coming over fine, I just can’t get any API response that includes the description.

And I know this is a Zoom issue and not a CC issue, but I thought maybe someone had already cracked the case here :)