Hi all,
I am Community Manager from Deezer Community (https://fr.deezercommunity.com/) and I have a user who says in private message this things :
I created 3 subjects but impossible to do the 4th. I have an error message "validation.user_login.ratelimit" (in passing there is a bug, the key of the message is not found to display a message "user-friendly" ...) I tried to post my subject again 4/3 hours after the others, always the message ... How long does it take to post again?
https://fr.deezercommunity.com/depannage-et-conseils-4/bug-sur-forum-2458
Question : why did he get this message?
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Hey @Gaelle , we do have a rate limiter in place to prevent spams on the community:
We are going to add the error to our phrases tool so that you can change it. I totally agree that this is not a user-friendly message to show to users.
Can you please send an email to support@insided.com concerning the error message translation so that we can keep you updated once the phrase is changed. Thanks!
- New users, younger than 10 days, can only post 3 topics per day.
We are going to add the error to our phrases tool so that you can change it. I totally agree that this is not a user-friendly message to show to users.
Can you please send an email to support@insided.com concerning the error message translation so that we can keep you updated once the phrase is changed. Thanks!
Is this limitation active for all communities or just branded templates?
Hey @Jurgen , the rate limits are enabled for all the communities.
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