Is there a way to track views of solutions for help with cost deflection calculation?
I see in the Mark as answer export that there’s a view count, but I’m not sure if that also includes views of the topic before an answer is marked? Thanks!
Is there a way to track views of solutions for help with cost deflection calculation?
I see in the Mark as answer export that there’s a view count, but I’m not sure if that also includes views of the topic before an answer is marked? Thanks!
Best answer by DannyPancratz
not that I’m aware of. And you’re correct that Views is All-time views of the post.
Your best bet would be to try to capture views at the time of solution and then compare the export value to what you have on record. (That of course will be complicated at times by unmarked and re-marked answers)
Hopefully they’re thinking of this for the road map.
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