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Natalia Morozova
Contributor ⭐️
Jan 10, 2025 2:23 PM UTC
Solved

Translate invitation to a group

Hi, how can I translate email invitations to a group to another language?

olimarrio
olimarrioAnswer
Gainsight Employee ⭐️
Jan 10, 2025 3:24 PM UTC

Hi ​@Natalia Morozova 👋,

Unfortunately it’s not possible to localise system emails just yet, although it is on our roadmap as part of our multi-language initiative. One workaround would be to use an external email / marketing tool to send these emails (including the group invite link) in the required language to the members that you want to invite to the group.

Let me know what you think 😁

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3 replies

olimarrio
Gainsight Employee ⭐️
olimarrioAnswer
Gainsight Employee ⭐️
Jan 10, 2025 3:24 PM UTC

Hi ​@Natalia Morozova 👋,

Unfortunately it’s not possible to localise system emails just yet, although it is on our roadmap as part of our multi-language initiative. One workaround would be to use an external email / marketing tool to send these emails (including the group invite link) in the required language to the members that you want to invite to the group.

Let me know what you think 😁

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Natalia MorozovaAuthor
Contributor ⭐️
Jan 10, 2025 3:55 PM UTC

Hi ​@olimarrio thank you, when are you planning to release the feature?

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olimarrio
Gainsight Employee ⭐️
olimarrio
Gainsight Employee ⭐️
Jan 13, 2025 2:06 PM UTC

There’s a few more components to the multi-language initiative that need to happen first, including localised search results, and adding language as a user property (so that the platform remembers a user’s language preference), as well as some other personalisation initiatives.

Whilst I can’t give you an exact date, all going to plan we will aim to release this around Q3 of this year.

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