Hi folks! How can I use images in Gainsight? Where should I upload and store them for use in custom sections?
Solved
Upload images for custom section
Best answer by Alistair FIeld
I have a hidden community category. (only visible to administrators / Community Managers)
I keep a Community Management topic open that I can add my new images to when I need them and use the image url form there.
The drawback is lack of versioning. i.e. I cannot update and image and all references be updated. You need to upload new version and then change all references to that image.
+5Hi
Yes, I am using a cloud solution now. But I still had to ask, maybe gainsight has its own solution
Thanks!
Here’s a quick workaround I use when I need an image on Custom pages:
1. Ask a question or start creating an article.
2. Upload the image and copy the image url.
3. Discard the draft article.
4. I then use the <img> tag to show my image on the Custom Page in an html widget.
<img src="https://uploads-us-west-2.insided.com/company-us-sandbox/attachment/d8c2a611-c8a0-4792-be50-6da0ed1c63b6.png">
What
+4I have a hidden community category. (only visible to administrators / Community Managers)
I keep a Community Management topic open that I can add my new images to when I need them and use the image url form there.
The drawback is lack of versioning. i.e. I cannot update and image and all references be updated. You need to upload new version and then change all references to that image.
The needs of the many, outweigh the needs of the few. 🖖
Here’s a quick workaround I use when I need an image on Custom pages:
1. Ask a question or start creating an article.
2. Upload the image and copy the image url.
3. Discard the draft article.
4. I then use the <img> tag to show my image on the Custom Page in an html widget.
<img src="https://uploads-us-west-2.insided.com/company-us-sandbox/attachment/d8c2a611-c8a0-4792-be50-6da0ed1c63b6.png">
So, even if you discard the draft, the image will remain stored on the Gainsight server, it doesn't get deleted after a while?
I haven’t noticed that it gets discarded during the time that I used the image link.
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.