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Contributor ⭐️⭐️⭐️
July 9, 2026

Use/create .well-known folder?

  • July 9, 2026
  • 5 replies
  • 83 views

Hi folks,

Is there a way to set up a .well-known folder for a community site? I'd never heard of it before yesterday and now have a user bent out of shape we don't have it.

    5 replies

    samanthahamlet
    Gainsight Community Manager
    July 10, 2026

    Also interested to know if anyone else has come across this before or set this up yet! 🤔

    @jvdc ​@mitchell.gordon ​@atwhite 

    jvdc
    Expert ⭐️
    July 10, 2026

    I have no idea what this is 😅

    mitchell.gordon
    Expert ⭐️
    July 10, 2026

     

    I do not believe there is a way to do this on GS CC our of the box. Might have to get a little creative.  

    Below is an implemented example of what I believe ​@SimonH is looking for.

    https://www.iana.org/assignments/well-known-uris/well-known-uris.xhtml

     

    You could, in theory, create a custom page with the url to match then do an HTML widget and input all of your data. 

    SimonHAuthor
    Contributor ⭐️⭐️⭐️
    July 10, 2026

    @mitchell.gordon I think what I would need to create is a custom directory/folder of .well-known. I’m a Gainsight newbie, but I don’t think that’s possible?

    mitchell.gordon
    Expert ⭐️
    July 10, 2026

    I would agree. The closest thing you could do is create a custom page of (insert community handle)/p/well-known

    You could then input a custom HTML widget. The code in the widget would be a grid with each thing youd like to feature. Almost seems like a subprocessor list/request.

     

    Maybe your .com team could get this completed and you could put it into your footer???🤷
    TBH, that might be the best case scenario given the limitations.