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Sougatoroy
Contributor ⭐️⭐️⭐️
Jun 14, 2025 4:13 AM UTC
Question

User responsible for moving a thread

Hi Folks,


Is there a way to figure out who moved a thread to the archive or any category? I’m surprised I can’t find it as an admin. Is this a basic thing that’s missing or am I just not looking in the right spot? Can you give me a hand with this? I’m trying to organize the threads properly, but this problem is setting me back and defeating the whole purpose. 


Thanks!

Roy

4 replies

revathimenon
revathimenon
Gainsight Community Lead
Jun 16, 2025 6:49 AM UTC

Hi ​@Sougatoroy 

I have used the field in exports to see ID of people who viewed a topic - so i think you could possibly explore exports a bit to figure this out.

I just checked now and there is an option called ‘moderator actions’ in exports which lets you see the links that the moderators took some form of action on - but this would require the person being a moderator or having a similar role already in your community (I’m assuming they have some custom role already which allows them to move threads into other categories). It might not give direct detail on them moving a thread, but you could gauge that basis who accessed that link last.

Hope this helps!

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SougatoroyAuthor
Contributor ⭐️⭐️⭐️
Jun 16, 2025 1:32 PM UTC

Hi ​@Sougatoroy 

I have used the field in exports to see ID of people who viewed a topic - so i think you could possibly explore exports a bit to figure this out.

I just checked now and there is an option called ‘moderator actions’ in exports which lets you see the links that the moderators took some form of action on - but this would require the person being a moderator or having a similar role already in your community (I’m assuming they have some custom role already which allows them to move threads into other categories). It might not give direct detail on them moving a thread, but you could gauge that basis who accessed that link last.

Hope this helps!

Hi Revathi,

Thanks for letting me know! I checked out that option, but it doesn’t give any specific deets. It’s a super important feature that should totally be on the platform. Any idea how we can turn it on just for our Community?
Thanks!

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revathimenon
revathimenon
Gainsight Community Lead
Jun 17, 2025 3:47 AM UTC

Yeah, i agree that it’s a very crucial feature. I don’t think we have that option currently on the community though.

I’d highly suggest raising an idea on the ideas section and sharing it back here so more folks can vote on it as well!

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Where focus goes, energy flows.
    SougatoroyAuthor
    Contributor ⭐️⭐️⭐️
    Jun 17, 2025 5:24 PM UTC

    Yeah, i agree that it’s a very crucial feature. I don’t think we have that option currently on the community though.

    I’d highly suggest raising an idea on the ideas section and sharing it back here so more folks can vote on it as well!

    Thank you so much, Revathi. I have shared this in the Idea section. You or everyone can view it here: 

     

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