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jeroens
Contributor ⭐️⭐️
Mar 25, 2022 12:39 PM UTC
Solved

What does DI/Dependency Exception mean?

Hi,

One of our customers sometime receive an error code when clicking on other post links in the community. See below the error she receives. Can someone tell me what could be the issue so I can try to fix that?

 

 

Thanks!

tom.shaddock
Gainsight Employee ⭐️⭐️
Apr 1, 2022 9:50 AM UTC

Hey guys just letting you know we’ve deployed the fix for this now and are currently monitoring the results - please do just let us know though if it still continues to happen.

8 replies

Suvi Lehtovaara
Helper ⭐️⭐️
Mar 25, 2022 12:58 PM UTC

I actually received this error a few minutes ago while entering Insided community! 🤔

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https://yhteiso.elisa.fi/
SmartlyGreg
Helper ⭐️⭐️⭐️
Mar 28, 2022 1:22 AM UTC

+1

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johrickwijma
Contributor ⭐️⭐️
Mar 28, 2022 9:54 AM UTC

At the Community of Tele2 Netherlands, we also received this at our Community from users! 

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Suvi Lehtovaara
Helper ⭐️⭐️
Mar 28, 2022 12:02 PM UTC

At the Community of Tele2 Netherlands, we also received this at our Community from users! 

We have this as well in our community @johrickwijma - I just opened a ticket to support 🔧

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https://yhteiso.elisa.fi/
johrickwijma
Contributor ⭐️⭐️
Mar 28, 2022 12:04 PM UTC

Nice, thanks! Hopefully it won’t happens again. Can u keep me updated what the outcome is? 😊

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Karl Wiseman
Contributor ⭐️⭐️⭐️
Mar 28, 2022 1:09 PM UTC

+1 for us - one of our internal team just came across this whilst logged in (when they logged out again they could see the article)

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tom.shaddock
Gainsight Employee ⭐️⭐️
Mar 29, 2022 8:11 AM UTC

Hey guys so this looks like it’s related to a bad deploy unfortunately 😕 - we have a high priority engineering task to get this sorted asap. Once it has been resolved I will let you all know here - apologies for any inconvenience caused by this! 

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tom.shaddock
Gainsight Employee ⭐️⭐️
Apr 1, 2022 9:50 AM UTC

Hey guys just letting you know we’ve deployed the fix for this now and are currently monitoring the results - please do just let us know though if it still continues to happen.

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