Hi there,
Our users ask for the meaning of the reputation bar. Is it true that it fills on the basis of the number of likes? Or are there more variables that cause the bar to be filled?
I have been advised not to tell you what the reputation means exactly.
What do you answer to users who ask for it?
Solved
What does reputation mean?
Best answer by Julian
Hi!
I can confirm that the reputation is purely based on likes. How many likes (for the bar to be filled) can differ per community, we can customize the limit.
I often explain it as a way to see how much experience a user has on the community, or how "trustworthy" the information of a user is.
In a support environment that makes sense, for your case I would not necessarily say that, because that would mean that users with no reputation are not trustworthy. ;)
So if I were you, I would tell them that it measures how much help a user has given on a community, or how much a user is appreciated by it's peers. That way you are telling them the truth without mentioning likes specifically.
These are the different threshholds we apply as default:
"level1" => 5
"level2" => 10
"level3" => 20
"level4" => 40
"level5" => 80
"level6" => 160
"level7" => 320
Cheers,
Julian
I can confirm that the reputation is purely based on likes. How many likes (for the bar to be filled) can differ per community, we can customize the limit.
I often explain it as a way to see how much experience a user has on the community, or how "trustworthy" the information of a user is.
In a support environment that makes sense, for your case I would not necessarily say that, because that would mean that users with no reputation are not trustworthy. ;)
So if I were you, I would tell them that it measures how much help a user has given on a community, or how much a user is appreciated by it's peers. That way you are telling them the truth without mentioning likes specifically.
These are the different threshholds we apply as default:
"level1" => 5
"level2" => 10
"level3" => 20
"level4" => 40
"level5" => 80
"level6" => 160
"level7" => 320
Cheers,
Julian
+8Hi!
I can confirm that the reputation is purely based on likes. How many likes (for the bar to be filled) can differ per community, we can customize the limit.
I often explain it as a way to see how much experience a user has on the community, or how "trustworthy" the information of a user is.
In a support environment that makes sense, for your case I would not necessarily say that, because that would mean that users with no reputation are not trustworthy. ;)
So if I were you, I would tell them that it measures how much help a user has given on a community, or how much a user is appreciated by it's peers. That way you are telling them the truth without mentioning likes specifically.
These are the different threshholds we apply as default:
"level1" => 5
"level2" => 10
"level3" => 20
"level4" => 40
"level5" => 80
"level6" => 160
"level7" => 320
Cheers,
Julian
I can confirm that the reputation is purely based on likes. How many likes (for the bar to be filled) can differ per community, we can customize the limit.
I often explain it as a way to see how much experience a user has on the community, or how "trustworthy" the information of a user is.
In a support environment that makes sense, for your case I would not necessarily say that, because that would mean that users with no reputation are not trustworthy. ;)
So if I were you, I would tell them that it measures how much help a user has given on a community, or how much a user is appreciated by it's peers. That way you are telling them the truth without mentioning likes specifically.
These are the different threshholds we apply as default:
"level1" => 5
"level2" => 10
"level3" => 20
"level4" => 40
"level5" => 80
"level6" => 160
"level7" => 320
Cheers,
Julian
I follow my nose, it always knows
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