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DannyPancratz
DannyPancratz
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October 24, 2025
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What happens when a question is marked not as spam?

  • October 24, 2025
  • 2 replies
  • 68 views

Do the system emails send out to those subscribed to the category? 

I ask because a common occurrence is that a user will do multiple attempts at a question that isn’t posting due to the spam filter. 

As these are not spam, I want to mark each attempt as not spam, so as to help train the filter correctly. And then to delete the redundant posts of the same question. 

However, I don’t want multiple versions of the same question to trigger system emails when I mark them not as spam. So I’m curious as to if the emails are triggered when marked not as spam and published? 

      Best answer by mitchell.gordon

      I approve one of the posts and then delete the others. I have seen that the emails go out once I approve the posts so to prevent the inbox flood I delete a few.

      I also go into the deleted trash and preeminently delete them from there. I do this so I dont get confused with what was deleted by the ai bot filtering. I usually build out additional premoderation filters once a week based on what was picked up by the spam bot.

      2 replies

      mitchell.gordon
      mitchell.gordonAnswer
      Expert ⭐️
      October 24, 2025

      I approve one of the posts and then delete the others. I have seen that the emails go out once I approve the posts so to prevent the inbox flood I delete a few.

      I also go into the deleted trash and preeminently delete them from there. I do this so I dont get confused with what was deleted by the ai bot filtering. I usually build out additional premoderation filters once a week based on what was picked up by the spam bot.

        revathimenon
        revathimenon
        Gainsight Community Manager
        October 27, 2025

        +1 to ​@mitchell.gordon’s process.

         

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