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sarahmasterton-brown
sarahmasterton-brown
Helper ⭐️
February 21, 2024
Question

Why are some of my images grainy

  • February 21, 2024
  • 13 replies
  • 173 views

Hi 
When I upload images for articles, they often appear grainy in the community when the quality of the original image is hi-res.
If I look at the events page in this Gainsight community, I can see the same happening there - some are super clear, others are grainy. I know that text isn’t recommended. Has anyone got any tips or guidelines around how to optimise image quality without the need for photoshop licences etc.?

Thanks 🙏

    13 replies

    Show previous replies
    Sebastian
    Sebastian
    Helper ⭐️⭐️⭐️
    March 11, 2024

    For context, we’ve started on the Events page. We will extend the images for the other pages as well.

    MarkétaOupi
    MarkétaOupi
    Contributor ⭐️⭐️
    March 12, 2024

    Hi @Sebastian,

    I did not see the issue on Events page before, but only in the Product guides.

    Once you update the Product guides page let me know and I will check 🙌

    sarahmasterton-brown
    sarahmasterton-brownAuthor
    Helper ⭐️
    March 12, 2024

    @Sebastian  Thanks for the info. Yes, it does look better this end on the thumbnails in the Featured topics widget.
    The events image attached does seem grainy still - the below image is taken from our main events page. Do I just have text too small in this case? Thanks
     

     

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