Skip to main content
sarahmasterton-brown
sarahmasterton-brown
Helper ⭐️
Feb 21, 2024 10:28 AM UTC
Question

Why are some of my images grainy

Hi 
When I upload images for articles, they often appear grainy in the community when the quality of the original image is hi-res.
If I look at the events page in this Gainsight community, I can see the same happening there - some are super clear, others are grainy. I know that text isn’t recommended. Has anyone got any tips or guidelines around how to optimise image quality without the need for photoshop licences etc.?

Thanks 🙏

    13 replies

    Show previous replies
    Sebastian
    Sebastian
    Helper ⭐️⭐️⭐️
    Mar 11, 2024 4:56 PM UTC

    For context, we’ve started on the Events page. We will extend the images for the other pages as well.

    Translate
    MarkétaOupi
    MarkétaOupi
    Contributor ⭐️⭐️
    Mar 12, 2024 1:17 PM UTC

    Hi @Sebastian,

    I did not see the issue on Events page before, but only in the Product guides.

    Once you update the Product guides page let me know and I will check 🙌

    Translate
    sarahmasterton-brown
    sarahmasterton-brownAuthor
    Helper ⭐️
    Mar 12, 2024 2:39 PM UTC

    @Sebastian  Thanks for the info. Yes, it does look better this end on the thumbnails in the Featured topics widget.
    The events image attached does seem grainy still - the below image is taken from our main events page. Do I just have text too small in this case? Thanks
     

     

    Translate
    Every day is a school day
    Terms & ConditionsAccessibility statement