Whenever I send out my monthly email to my Online Community, it takes FOREVER for the stats to populate and it is FRUSTRATING. Especially when it shows it has been sent to 0 people for an extended period of time and I wonder if it did or did not successfully send to hundreds of people. Does this happen to other people? This doesn’t seem common across other email tools.
+9This is why:
I agree it’s frustrating. For me, it’s been better after getting this answer and being able to manage my expectations.
The immediate showing of sent to zero people is the worst part for me. Even knowing this, it still causes anxiety to see those empty stats immediately after hitting send. It’d be better if at least the sent stats were accurate at the outset and then the open/click rate, etc stats could populate later, as it does take time (post-send) for those to get to a meaningful or normalized signal of how the email performed.
+8Hi
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
