+9Is there anything unique or specific to Admin users for widget visibility settings?
I added myself (an admin) to a segment and removed myself from another, yet I still see the widgets for the old segments and don’t see the widgets for the new segment.
Best answer by Sudhanshu
A brief delay in widget visibility changes could be related to segment update cache rather than user role specifics. Thanks for highlighting this experience; we will look into ways to minimize lag so the updates show up faster and your experience feels more immediate.
+9Thanks
I was able to solve it by updating the segment logic to add conditions for Primary Role. Previously one was just custom role is one of {custom role} and the other was custom role is not one of {custom role}.
The old logic should have worked for me when I added that role. But updating each with the primary roles forced it through.
… Or the lag time just passed.
A brief delay in widget visibility changes could be related to segment update cache rather than user role specifics. Thanks for highlighting this experience; we will look into ways to minimize lag so the updates show up faster and your experience feels more immediate.
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
